Help & FAQs
A little clarity goes a long way.
Get to know Smarqet, see what is coming, and find answers before you get started.
Getting to know Smarqet
Smarqet is a marketplace that connects local shoppers and sellers. The app brings product discovery, published shops, orders, and support into one place.
Smarqet is available for Android and iPhone. Use the App Store or Google Play buttons on this website, or search for Smarqet in your app store.
Product listings, delivery options, and service coverage depend on your location and the sellers near you. Open the app to see what is available in your area.
The app interface supports English and Hausa. You can choose your preferred language and change it later in your account. Seller-written product descriptions keep their original language.
The tour lets you explore the app screens and move through the main features. It does not create accounts, submit support requests, or place orders. Download the app to do those.
Shopping and selling
The app helps you browse products and published shops by location, category, and price. You can explore products from different approved sellers. Listings appear when sellers publish their shops and products.
The seller journey starts with creating an account, choosing the seller role, and completing an application. Applications are reviewed before shops and products can be published. Contact our team if you have questions about selling.
Payment options are shown in the app when you check out. The website tour does not collect payments or place orders.
Shops can provide pickup details, delivery areas, fees, and estimated times. Options depend on the seller and your location.
Still have a question?
Our team can help you learn more about Smarqet.